A Results-Based Paradigm for Public Accountability: Institutional Narratives vs. Lean Operational Outcomes in Workforce and Human Services – RESEARCH & PODCAST SERIES 2026
Executive Summary The prevailing architecture of public and philanthropic funding for workforce development, education, and human services is currently undergoing a systemic crisis of legitimacy. For decades, the United States has relied on a “government by proxy” model, enlisting a vast network of nonprofit organizations, non-governmental organizations (NGOs), and quasi-public intermediaries to deliver essential social … Read more